Shipping policy

Shipping Policy

Processing Time Orders are processed within 1–3 business days after payment confirmation.

Shipping Rates & Delivery Times

Ships from Switzerland (Swiss stock):

• Switzerland: CHF 11.00 — Free shipping on orders over CHF 40
• EU: €19.00 — Free shipping on orders over €40
• Estimated delivery: 3–5 business days (Switzerland), 5–10 business days (EU)

Ships from Japan (Japan stock):

• Switzerland: CHF 19.90 — Free shipping on orders over CHF 40
• EU: €19.90 — Free shipping on orders over €40
• Estimated delivery: 7–21 business days (Switzerland), 7–28 business days (EU)

Important Notes

• Some products ship directly from Japan. Delivery times may vary depending on customs clearance.
• We are not responsible for delays caused by customs or postal services.
• Customs duties and import taxes may apply and are the responsibility of the customer.